Training & Support

Training

Loan-Score has developed an inclusive, effective, yet succinct training curriculum that allows its clients to become proficient with its applications in the shortest period time to start realizing value.

We offer our clients a comprehensive training solution covering both design and delivery options that are easily accessible.

From the design front, our training team has created materials for general use covering:

  • High Level User Guide*
  • Pricer Basics Guide* & PowerPoint*
  • AUS Basics Guide* & PowerPoint*
  • PDA Pricer Basics Guide* & PowerPoint*

* All materials can be customized/branded for individual client specifications, depending on contracted service agreements.

Training Delivery options include:

  • On-site training demo's for operations, admin users, and/or account executives
  • Web-EX demo's for operations, admin users, and/or account executives that may be located elsewhere

Whatever you training needs are (large or small), our Training & Support team is ready to help your staff become experts using Loan-Score.


Support

Loan-Score’s support staff is experienced in guideline maintenance, credit policy, rule writing and technical issue resolution. Our people are committed to keeping clients happy and their businesses running efficiently and without incident.

Loan-Score’s support staff is available 24 hours a day, seven days a week. Our support department can be reached at 949.450.0102 or via e-mail at support@loan-score.com.